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  1. EMHware Help Centre
  2. How to use the EMHware Platform

How to use the EMHware Platform

Here you will find our help documentation for the EMHware Platform, including additional modules and features.

Additional Features

  • Accessing Your Agency-Specific Help Screen
  • Multiple Direct/Indirect Activities in Contacts
  • OHIP Health Card Reader
  • Prescription Writer
  • Privacy Mode
  • Scheduler & Work Schedule
See all 7 articles

Appointment Reminders

  • Enabling Appointment Notifications in Client Files
  • Sending an Appointment Notification

Bed Management

  • Adding Bed Records to a Client File

EMHware Report Suite

  • Payments Reports

Ocean eReferral Module

  • Launch the Ocean Patient Portal from EMHware
  • Sending a referral through Ocean
  • How to set an agency as being an Ocean supported agency
  • How to set an Intake Program as “intake”
  • Accepting Ocean Referral in EMHware

Payment Processing (PayPro)

  • In-House Invoices: Creating, Managing, and Processing Invoices
  • Creating and Paying Client Invoices
  • Payments Terminal: Taking an In-Person Payment
  • Refunding and Voiding Invoices
  • Invoice & Receipt Examples
  • Stripe Invoice Reminders
See all 7 articles
EMHware Help Centre
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