Amy H

1. Communauté
2. Modernization Feedback
3. Program parameter not populating for some people in the Modernized Dashboard Summary View

Hi Abusheikh,  Thank you for reaching out. Our Development team is currently investigating this issue and working toward a resolution. In the meantime, users who are unable to access the Program(s)...

• Afficher le commentaire
• Amy H
• 25 mai 2026 21:23
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. Summary View Feedback

Hi Nicholas,Thank you for sharing this feedback - it’s really helpful to hear how the modernized Summary View is working for your team. I’ve collected these details and will review them with our de...

• Afficher le commentaire
• Amy H
• 22 mai 2026 22:00
• 0 vote

1. Communauté
2. Modernization Feedback
3. Program parameter not populating for some people in the Modernized Dashboard Summary View

Hi Graydon, Thank you for flagging this for your agency as well. I’m reaching out in a separate support ticket so we can connect directly and gather the details needed for our investigation.

• Afficher le commentaire
• Amy H
• 22 mai 2026 21:11
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. Program parameter not populating for some people in the Modernized Dashboard Summary View

Hi Roxanne,Thank you for flagging this. We’ve created a support ticket so we can follow up directly and gather more details. We’ll leave this thread open in case others are experiencing similar beh...

• Afficher le commentaire
• Amy H
• 15 mai 2026 20:18
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. Intermittent Flickering on Split Screen

Hi Maegan,Thank you for flagging this issue. We’ve created a support ticket from your post so we can follow up with you directly for more details. We’ll also keep this thread open in case others ar...

• Afficher le commentaire
• Amy H
• 15 mai 2026 20:16
• Modifié
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. Client Search Window

Hi Roxanne,  Thanks so much for taking the time to share this suggestion. It’s a thoughtful idea, and we really appreciate the context you provided. Including Active and Inactive Programs and Worke...

• Afficher le commentaire
• Amy H
• 07 mai 2026 16:00
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. "One-stop" User Profiles to Add Programs

Hi Jade,Thank you very much for sharing this detailed feedback, and my apologies for the delayed response. Your comment was mistakenly flagged as spam in Zendesk after a recent update, so it didn’t...

• Afficher le commentaire
• Amy H
• 28 avril 2026 17:19
• 0 vote

1. Communauté
2. Modernization Feedback
3. Administration - Client Manager

Hi Heather,Not a problem at all! The move from the classic view to the modern layout puts those actions lower on the screen, so it’s easy to miss on first glance. Thanks for the update!

• Afficher le commentaire
• Amy H
• 28 avril 2026 16:41
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. Administration - Client Manager

Hi Heather,Thanks for reaching out. In the modernized Client Manager, the Merge and Delete actions appear at the bottom of the screen after you select one or more clients. I’ve attached screenshots...

• Afficher le commentaire
• Amy H
• 10 avril 2026 17:32
• 0 vote

Commentaire officiel

1. Communauté
2. Modernization Feedback
3. Calendar view

Hi Marnie,  Thank you for calling this out. You’re absolutely right - in the previous version, the top header row stayed fixed while scrolling, and that behaviour isn’t currently present in the mod...

• Afficher le commentaire
• Amy H
• 10 avril 2026 17:55
• Modifié
• 0 vote