Amy H
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Recent activity by Amy H-
Case Data
Q: Does the Expiry Date field in a case data provide notifications? A: Currently, the Expiry Date field in a case data does not provide notifications and is a display feature only. Users can search...
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OHIP Health Card Reader
EMHware's OHIP Health Card Reader can be used to create new client datasets or update existing client datasets. A wired USB card reader is recommended for this feature to function. Ensure your card...
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Case Notes
Q: How do I print case notes from a client file? A: Individual case notes can be printed from within the Case Notes tab of a client file or send to the client's attachments by selecting the PDF but...
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EMHware Help Centre in Zendesk
Q: How do I increase the size of images in EMHware's knowledge base articles when viewing in Zendesk?A: To increase the size of images embedded in our knowledge content, right-click on the applicab...
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Client Menu
Q: How do I access the Client Menu?A: After navigating to a client file their Client Menu can be accessed by selecting their name For example Client, Test (12345), and once selected will display a ...
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Contacts
Q: How do I record group interactions?A: Group activities can be captured through Group Contacts. First, the group must be created by an admin through Administration > Group Manager. Clients can be...
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Multiple Direct/Indirect Activities in Contacts
This feature allows users to capture multiple direct and indirect client activities in one contact. Administrators can set defaults for each activity to be Direct or Indirect when added to a Conta...
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Prescription Writer
This additional feature allows prescriptions to be electronically written within the client record, based on existing medication records, and optionally, faxed to the pharmacy of your choice to be ...
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General Inquiries
Q: How do I create an agency contact or community support?A: Workers with permissions to access and edit the Agency Address Book can add or edit existing agency contacts or community supports.Go to...
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Privacy Mode
Protect client privacy with Privacy Mode, designed to blur personal or identifying client information during demos, training, or screen sharing. This helps your team share their screen as they navi...