Amy H
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Articles
Recent activity by Amy H-
Scheduler & Work Schedule
The Scheduler and Worker Schedule help organize contacts and appointments more effectively by considering each worker's schedule. You can view the workers assigned to a specific program, schedule &...
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EMHware's Self-Service Settings for Admins
Watch the demo below for a walkthrough of Self-Service configuration settings: Select the Fullscreen button in the bottom corner of the demo or select Shift+F on your keyboard for a larger view. ...
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Walkthrough of the EMHware Help Centre Integrated in the Platform
Watch the demo below for a walkthrough of the EMHware Help Centre Integrated in the Platform: Select the Fullscreen button in the bottom corner of demo or select Shift+F on your keyboard for a lar...
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Speech-to-Text Dictation for Text Editors
Administrators can manage access to the Speech-to-Text dictation feature through your agency’s Self‑Service Settings. Admin note: Set the Speechkit Enabled configuration setting to ON (blue) to en...
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Appointments
Q: How do we send appointment reminders to clients? Why didn’t my client receive the appointment reminder?A: EMHware offers 3 types of Appointment Notifications: Confirmations, Reminders, and Follo...
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Multiple Direct/Indirect Activities Demos: Setting Defaults & Adding to Contacts
Admins: Setting Default Values for Direct/Indirect Activities Review the admin article here. Platform: Adding Direct/Indirect Activities to Contacts Review the platform article here.
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Accessing Your Agency-Specific Help Screen
This feature allows your admins to upload a static file for your agency to reference from within EMHware, providing an agency-specific resource in EMHware's user Menu.Viewing Your Agency-Specific H...
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Recurring Appointments Demo
Review our knowledge base articles for Creating, Editing, and Deleting Recurring Appointments here.
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How can we help?
Q: How do I submit support tickets or questions?A: Approved agency administrators can submit tickets to EMHware's Support Team through our Zendesk Support Ticket system. Login to your Zendesk acco...
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EMHware Basics
Q: What is EMHware Inc.? A: We provide a SaaS agency management and client information platform for addictions, mental health, and social service agencies. EMHware is a secure cloud-based softwa...