Amy H
- Total activity 455
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Comments
Recent activity by Amy H-
Hi Roxanne,Thank you for flagging this. We’ve created a support ticket so we can follow up directly and gather more details. We’ll leave this thread open in case others are experiencing similar beh...
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Official comment Hi Maegan,Thank you for flagging this issue. We’ve created a support ticket from your post so we can follow up with you directly for more details. We’ll also keep this thread open in case others ar...
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Official comment Hi Roxanne, Thanks so much for taking the time to share this suggestion. It’s a thoughtful idea, and we really appreciate the context you provided. Including Active and Inactive Programs and Worke...
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Official comment Hi Jade,Thank you very much for sharing this detailed feedback, and my apologies for the delayed response. Your comment was mistakenly flagged as spam in Zendesk after a recent update, so it didn’t...
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Hi Heather,Not a problem at all! The move from the classic view to the modern layout puts those actions lower on the screen, so it’s easy to miss on first glance. Thanks for the update!
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Official comment Hi Heather,Thanks for reaching out. In the modernized Client Manager, the Merge and Delete actions appear at the bottom of the screen after you select one or more clients. I’ve attached screenshots...
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Official comment Hi Marnie, Thank you for calling this out. You’re absolutely right - in the previous version, the top header row stayed fixed while scrolling, and that behaviour isn’t currently present in the mod...
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Hi Joelle, Thanks for sharing this feedback - I understand how scrolling through the overnight hours (00:00–08:00) can be frustrating. At the moment, neither the weekly nor the day calendar views o...
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Official comment Hi Nicholas, We have an update to share regarding EMHware’s Summary View!As of our 3.17.2026 full release, the classic Summary View should now automatically display when you log in. While you’re l...
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Hi Sue, Thank you for sharing this feedback! We’ve heard similar comments from other agencies, and we have an active feature request under review to bring daily and weekly totals back into the Mon...